Ordering a repeat prescription

 

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Patients using Online Access

Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

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Problems ordering online 

PATIENT ACCESS SUPPORT CENTRE

 

Please allow 3 full working days for repeat prescriptions to be processed and 5 full working days for medication not on regular repeat.

  • We ask that you do not submit a repeat prescription request 10 days before your due date. 
 

Did you know you can manage repeat prescriptions in the NHS App?

You can easily choose where your prescriptions are sent. So, if you know you'll be away from home or you are moving home, you can change your nominated pharmacy from within the app.

You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.

FIND OUT MORE ABOUT THE NHS APP

 

Advance Orders

In special circumstances (a reason must be given on request) prescriptions may be requested 8 days prior to due date, but not indefinitely or on a regular basis. If an item is requested prior to this, a valid reason must be given or it will be rejected by our system. In this case, a ‘too soon’ attachment will be added to your repeat telling you that an item is being requested too soon. This will either be returned to your allocated chemist or kept at the surgery with your prescription. This is in place for safety reasons to prevent over prescribing of medication and can only be changed by the GP.

image depicting prescriptions

 

Prescription Enquiries

Only available between 10am - 1pm Monday to Friday.

 

Medication Reviews

Patients on repeat medication will be reviewed at least once a year by a health care professional. You maybe invited to attend for blood tests followed by a review of your medical condition when the results are avalible. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.